FAQ
Is there self-service signup or a public API?
Section titled “Is there self-service signup or a public API?”No. Savin Labs implements each solution with the client’s team, so there is no self-service signup and no public self-service API.
Can I create an account?
Section titled “Can I create an account?”Not by yourself. Client portal accounts are created by invitation after an agreement. Existing clients sign in to the client portal to see invoices, pay through a secure hosted Airwallex page and contact support.
Can I get an API key?
Section titled “Can I get an API key?”API access is issued per client under a written agreement and is scoped to the agreed integration. You can tell us about the connection you need. Ivan reviews the request personally; the form does not create a key.
Is there a public sandbox?
Section titled “Is there a public sandbox?”No. There is no public sandbox or self-service test environment, and this website does not contact any API host.
Is the OpenAPI document the production API?
Section titled “Is the OpenAPI document the production API?”No. The OpenAPI document published here is an illustrative design preview, not the production API contract. Integration details for a client are agreed within that client’s project.
What will pricing be?
Section titled “What will pricing be?”An Operations Review costs USD 490. Direct Sales Launch starts at USD 3,500 and Tour Company Ops at USD 12,900. Ongoing care for a direct-sales website starts at USD 190 per month after the first 90 days. Managed operation of a booking and operations system starts at USD 1,200 per month: hosted software access and standard hosting from USD 460, plus Managed Services from USD 740. The exact work and final price are agreed before the project begins. See solutions and pricing.
Do you provide SEO and marketing?
Section titled “Do you provide SEO and marketing?”Yes. Basic SEO setup is included in Direct Sales Launch. Ongoing technical SEO, content planning, landing-page optimisation, analytics and agreed paid campaigns are offered under a separate Statement of Work after a review. Advertising spend is paid separately, and Savin Labs does not guarantee rankings, enquiry volume or revenue.
What do the published work examples prove?
Section titled “What do the published work examples prove?”The Vanya Adventure shows a connected booking and operations system in daily use. Uncle Vanya Spain shows a public direct-sales website and customer journey. Both are published with permission. They show delivered work, not the size of Savin Labs: their volumes and revenue belong to those companies. Savin Labs works with clients under written agreements; there is no self-service platform with public signup.